Tickets
Special terms apply to ticket package sales, so where there is a conflict or inconsistency between this Ticket Package Sales section and any other sections of our policies, the policies stated in this section will apply to ticket packages sales.
*When Return To Forever is touring, www.Return2Forever.com will do its best to secure and sell an allotment of ticket packages to Return To Forever Fan Club members in advance of public ticket sales. You need to be a member of Return2Forever.com to be eligible to purchase tickets via www.Return2Forever.com.
*Ticket Packages may be purchased online only with a valid credit card (Mastercard, Visa, Discover or American Express). If you have problems purchasing online, you may contact customerservice@Return2Forever.com or call 508-791-6710 from 8:00 a.m. – 5:00 p.m. EST Monday through Friday.
* Return2Forever.com does not set venue ticket prices, the number of ticket packages Return2Forever.com gets or determines locations of Return2Forever.com seating. WE cannot guarantee that seats or general admission will be available to every Return To Forever Fan club member nor can WE guarantee where Return2Forever.com seats will be located nor changes to venue production affecting seat/general admission locations. WE do our best to secure as many of the best seats/general admission possible from the promoter. Any available ticket packages will be made available on a first-come, first-serve basis, and WE do not warrant that ticket packages will be available for every concert date.
*All ticket package sales are final. No request for cancellations, changes or refunds is accepted. Carefully review your event selection and the approximate location of your seats from our venue maps. Ticket packages purchased from Return2Forever.com are subject to convenience, facility, processing and service fees. These fees vary from show and from venue. “Premium” level tickets as described in the specific ticketing section of Return2Forever.com will be assigned accordingly.
*If select to have your tickets shipped, you should receive them at least two weeks prior to the show date. If you do not, please first check Return2Forever.com for updates on shipment information prior to contacting us as this is the most up to date and accurate information. If you do not see any shipping updates on the website, please contact us at customerservice@Return2Forever.com or at 508-791-6710 no later than 72 hours prior to the show to ensure we can help you. It is your responsibility to notify Return2Forever.com if you move or need the tickets sent to an alternative address at least 3 weeks prior to the show. If WE feel in our sole discretion that WE cannot ensure delivery at least 48 hours prior to a show, WE reserve the right to place tickets at Will Call and will refund shipping charges. International orders will be placed at Will Call unless stated otherwise.
*If your tickets are to be held at “Will-Call", they will be at the venue box office at the time of performance. The box office is usually open sixty (60) minutes before show time. Return2Forever.com may have its own window next to the regular Will-Call and WE will send an email notifying as well as post specific information about what time the Return2Forever.com Will- Call will be open. If you do not arrive by the time Will-Call closes, WE cannot guarantee you will receive your tickets. You must have a valid photo ID (passport, driver’s license etc.) with you for identification at will call. The box office will not release tickets if the name on the ID does not match the ticket list provided by Return2Forever.com. It would also be helpful to have with you a copy of your order confirmation.
*In the event that a performance is either cancelled or postponed, Paid will make every effort to email you and/or post on Return2Forever.com information about the cancelled or postponed shows. Please make sure you check the site before you leave to attend the show. If a show is postponed, your tickets will be valid for the newly scheduled show and WE do not offer refunds for rescheduled shows. If you cannot attend the newly scheduled show, please contact customerservice@return2forever.com or call 508-791-6710. If the show is cancelled, WE will issue you a refund for the face value of the ticket and for shipping costs if the tickets have not been shipped. All service, convenience and processing fees are non-refundable, as the services for those fees would have already been incurred. If the tickets have been shipped, no refund on shipping costs will be provided. Cancelled and/or postponed shows are out of our control. While WE regret the inconvenience caused by these circumstances, WE will not be held responsible for any costs or damages you may occur due to the postponement or cancellation of shows.
*WE will not be held responsible or liable for injuries, loss or damages incurred by you while attending any show with tickets you purchased via Return2forever.com.
*Ticket packages purchased through Return2Forever.com are intended for personal use only. WE do not allow the resale of any ticket packages. If you are found to be reselling or brokering tickets that you purchased through Return2Forever.com for profit, WE reserve the right to cancel your ticket package order and any other ticket package orders you may have with Return2Forever.com. If WE elect to cancel your order, WE will issue you a refund for the face value of the tickets only.
*By placing your order for tickets, you acknowledge that you agree to the terms set forth herein.
